Last Updated: 09 October 2026
At Nin9 Tails, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or enquire about our pet grooming and pet taxi services.
This policy applies to our main website,www.nin9tails.com, and the services promoted through it. It does not cover purchases made through our separate online store, which operates under its own privacy policy.
We may collect personal information that you provide when contacting us, submitting an enquiry, or arranging a service. This may include:
We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data. The information collected may depend on your browser settings and the website technologies in use.
Nin9 Tails may use the information we collect to:
We use personal information for purposes relevant to our interactions with you and in accordance with applicable legal requirements.
We may share relevant information with authorised personnel, service providers, or other parties when reasonably necessary to operate our website, respond to your requests, coordinate services, or fulfil legal obligations.
Our website may also connect you with third-party services, including WhatsApp, Google Maps, and customer review platforms. If you interact with these services, the information you provide may be handled under their respective privacy policies and terms.
We may disclose information where required by applicable law or where disclosure is necessary to respond to lawful requests, protect rights, or address security concerns.
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance.
Cookies are small files stored on your device that can help a website recognise your browser and remember certain information. Depending on the technologies in use, these files may support essential website functions or help us understand how visitors use our pages.
You can manage or disable cookies through your browser settings. However, restricting certain cookies may affect how parts of the website function.
Third-party services integrated into our website may also use their own cookies or similar technologies, subject to their respective policies and settings.
We retain personal information for as long as reasonably necessary to respond to enquiries, coordinate services, maintain relevant business records, and fulfil applicable legal obligations.
The retention period may vary depending on the type of information and the purpose for which it was collected. When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it appropriately, subject to any applicable legal requirements.
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication method, or data storage system can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted or stored electronically.
Subject to applicable law, you may have the right to request access to your personal information, ask for corrections, request deletion, or raise concerns about how your information is handled.
Where processing relies on consent, you may also have the right to withdraw that consent, subject to applicable legal requirements and any consequences for the relevant service.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
Our website may contain links to external websites or platforms, including social media, mapping services, review platforms, and messaging services. These third parties operate independently and have their own privacy practices.
Nin9 Tails is not responsible for the privacy policies or data-handling practices of external websites. We recommend reviewing their policies before submitting personal information through their platforms.
Our website and services are intended for pet owners and other individuals seeking information about pet grooming and related services. We do not knowingly seek to collect personal information directly from children without an appropriate legal basis or required consent.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take suitable action where necessary.
Nin9 Tails aims to handle personal information in accordance with applicable data protection requirements in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.
The rights available to individuals and the obligations applicable to data processing may depend on the circumstances and the relevant legal provisions.
We may update this Privacy Policy from time to time to reflect changes in our website, services, information-handling practices, or legal requirements.
Any revised version will be published on this page with an updated revision date. We encourage visitors to review this page periodically to remain informed about how their information is handled.
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact Nin9 Tails using the details below.
Nin9 Tails
Address: Street 6, Al Reef, Abu Dhabi, United Arab Emirates
Email: info@nin9tails.com
Abu Dhabi: +971 50 617 3801
Dubai: +971 50 739 2382
Website: https://www.nin9tails.com/